Returns & Refunds

At Wonder Willow World, we want you to be happy with your purchase. If for any reason you are not satisfied with your order, we are here to help.

Returns
You may request a return within 30 days of receiving your order. Items must be unused, in their original condition, and in the original packaging.

Refunds
Once we receive and inspect the returned item, we will notify you about the approval of your refund. If approved, your refund will be processed back to your original payment method.

Damaged or incorrect items
If your item arrives damaged or you receive the wrong product, please contact us as soon as possible with photos of the item and packaging. We will quickly arrange a replacement or refund.

Return shipping
In most cases, customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact us
If you have any questions regarding returns or refunds, please contact our support team and we will be happy to assist you.